capire

Standard Order Shipping

Our custom baseball gloves are hand-made and require a huge amount of time to ensure perfection in every detail. The average delivery time, including production and shipping, is about 4~5 weeks.

The approximate shipping time may be subject to change due to weather conditions, the Christmas holiday, early spring pro player orders, etc. However, we do our best to ensure efficient delivery.

Express Order Shipping

We also provide express order service with extra $25 charge. It takes only about 15 days from order to arrival for all available countries. For custom gloves with personal logo, will take about 17 days to deliver.

Shipping & Handling Table

Country	Shipping Time & Fee
United States	4~5 weeks, $20/unit
Australia	4~5 weeks, $25/unit
Belgium	4~5 weeks, $30/unit
Canada	4~5 weeks, $20/unit
China	4~5 weeks, $12/unit
Germany	4~5 weeks, $30/unit
Italy	4~5 weeks, $30/unit
Japan	4~5 weeks, $25/unit
Netherlands	4~5 weeks, $30/unit
Nicaragua	4~5 weeks, $30/unit
Philippines	4~5 weeks, $25/unit
Spain	4~5 weeks, $30/unit
South Korea	4~5 weeks, $25/unit
United Kingdom	4~5 weeks, $30/unit
France	4~5 weeks, $30/unit

Customs & Border Charges

Customs in certain countries may charge duties on the product and the shipping may be delayed due to customs inspection. Capire is not responsible for any charges and delay caused by the customs.

Exchange & Return Policy

All of our custom baseball gloves and custom softball gloves are made according to customer-specific requests. Please be sure to review all selections before submitting your final order. We do not accept cancelations and returns after an order has been placed. We only allow exchanges in the event of a manufacturer’s error. The customer must notify us via email within 30 days of receiving the glove with proof (including photos) of the manufacturing defect. Once we confirm the notification, we will remake the glove and send it to our customer. This process will take another 6 weeks, including production and shipping.

Logo Embroidery Policy

All personalization options, such as names, numbers, flags, logos or other texts are embroidered onto your glove. Embroidery is an art of using needle and thread to decorate a material with an image. As machine embroidery cannot produce very exquisite patterns and there a space restriction for stitching, Capire reserves the right to accept or reject a customer’s personalized embroidery request depending on our evaluation of its production feasibility. The reminders regarding embroidery options are as follows:

A maximum of 4 colors per image
Shading or color gradations should be avoided
Images should be as simple and clear in detail as possible
Images should be submitted in vector formats, such as PDF, AI, or EPS. In case a vector format is not applicable, JPG format is also acceptable but the image size should be at least 800*600 and the details must be clear.